About Ruishi Mining Co Ltd

Terms and Conditions

  • Effective Date: [10-10-2025]
  • Website: [www.justask.com.ng](http://www.justask.com.ng)
  • Company Name: RUISHI Mining Company Ltd (referred to as “we”, “us”, or “our”)
  • Location: Nigeria
  • Contact: [support@justask.com.ng]

Introduction

Welcome to **JustAsk.com.ng**, an e-commerce platform that connects users with a wide range of products sourced from verified sellers. These Terms and Conditions govern your use of our website and services. By accessing or using JustAsk.com.ng, you agree to comply with and be bound by these terms.

Eligibility

To use our platform, you must:
  • Be at least 18 years old or the age of majority in your jurisdiction.
  • Create an account with accurate and complete information.
  • Agree to comply with these Terms and our Privacy Policy.
We allow international users and businesses to interact with our platform, but all transactions are subject to Nigerian laws and regulations.

Account Registration

Users must create an account to make purchases on the platform. You are responsible for:
  • Maintaining the confidentiality of your login credentials.
  • All activities that occur under your account.
  • Informing us immediately of any unauthorized use or security breach.
We reserve the right to suspend or terminate your account if any information provided is false, misleading, or violates these Terms.

Orders and Payments

  • All payments are processed securely via **Flutterwave**.
  • By placing an order, you agree to pay the total amount displayed at checkout, including any applicable taxes or fees.
  • We reserve the right to cancel or refuse any order at our sole discretion (e.g., for fraudulent activity or stock unavailability).

Shipping and Delivery

**JustAsk.com.ng does not handle shipping or delivery logistics directly.** Sellers or third-party logistics partners are responsible for shipping. Shipping terms and timelines may vary by product and seller. You will receive shipping information and tracking (where applicable) from the seller or partner.

Return and Refund Policy

You may request a return or refund within **14 days (2 weeks)** of receiving your item **if the product does not meet its stated scientific specifications**. To qualify:
  • The product must be unused, in original packaging, and in the same condition as received.
  • You must provide evidence (photos, description) showing that the item does not meet advertised specifications.
All return requests are subject to approval. If approved, you will receive instructions on how to return the product. Refunds will be processed to your original payment method via Flutterwave.

User Conduct

You agree not to:
  • Use the site for any unlawful or fraudulent activity.
  • Upload or share harmful, misleading, or inappropriate content.
  • Interfere with the functionality or security of the website.
We reserve the right to suspend or ban any user who violates these rules.

Intellectual Property

All content on JustAsk.com.ng — including logos, images, text, software, and trademarks — is the property of JustAsk or its content suppliers and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or exploit any part of the platform without express permission.

Privacy and Data Collection

By using our platform, you consent to the collection and use of your personal information in accordance with our **Privacy Policy**. We collect data such as your name, contact information, shipping address, and payment details to facilitate transactions and improve user experience.

Limitation of Liability

JustAsk.com.ng is provided on an “as is” and “as available” basis. We are not liable for:
  • Any direct, indirect, incidental, or consequential damages arising from the use of our platform.
  • Issues caused by third-party sellers or delivery partners.
  • Delays, errors, or interruptions in service.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the **Federal Republic of Nigeria**. Any disputes arising shall be subject to the exclusive jurisdiction of Nigerian courts.

Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective once posted on this page. Continued use of the site after changes means you accept the revised Terms.

Contact Us

For questions or concerns, please contact us at: 📧 **[info@justask.com.ng]**

Download our Privacy Policy Document Here

Address

A238, BENUE PLAZA TRADEFAIR MARKET, BALOGUN, LAGOS STATE, NIGERIA

Phone

09127616959